Memorandum
To: Max Berndt, CEO Peachtree Healthcare
From: Markham Team

KEY ISSUES
• IT infrastructure is not reliable therefore users are unable to perform their day to day functions, including clinical duties. Impacting quality and safety of patient care. • Pressure from the board to standardize hospital procedures without fully assessing the need for it. • Unable to analyze the current situations subjectively in order to properly manage the pressure to follow competitors.

PROBLEM
• Growth through acquisitions has led to the inheritance of many incompatible legacy systems. Current resources are focused on maintaining inefficient proce...

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