My Substandard Health Care Experience
Ruby M. Smith
Jodi Sapaugh
September 13, 2010

My Substandard Health Care Experience
Throughout the years I have had many health care experiences which were extremely good and represented positive communication and quality care. Unfortunately, in those many years there have also been a few substandard care experiences. No matter the situation, time of day, or facility utilized the patient deserves to have the best care possible. Sometimes quality care is lacking My substandard care experience also involved my son, Philip. Philip had been experiencing recurrent sinus infections. For some reason these infections just would not go away. I had taken him to his family doctor several times for sinus infections and he was always prescribed an antibiotic. For some reason the medications just were not working. At this point I resorted to taking him to an ear, nose, and throat specialist. The ENT assured me that Philip did not need tubes in his ears and that his adenoids were ...

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