Essays /

M2 Review Strategies Used In Health Essay

Essay preview

M2, review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. D1, evaluate strategies used in health and social care to overcome barriers to effective communication and interpersonal interactions. Introduction

There are many differing ideas on the best way to communicate in health and social care and there are many strategies used by the many differing professionals working in health and social care. This assignment will review the different strategies used and then will evaluate the differing strategies and their effectiveness when overcoming barriers to effective communication and interpersonal interactions. M2;

There are lots of different strategies used in health and social care and all of these strategies have their strengths and weaknesses this assignment is going to review if these strategies are successful or not. The strategies that will be looked at are staff training, reflective listening, individual preference, the environment and awareness of non-verbal communication. Reflective listening believe the strength of Reflective listening as a strategy in health and social care is it builds the clients self-esteem and lets them know that you are interested in what they are saying and keeps a conversation going and by repeating what is been said to you lets the client know that you are professional and listening to what they have to say. The weakness of reflective listening is if the client has low self-esteem before the conversation starts or is angry or upset the client may feel that the service provider is not helping by just repeating what is being said to them and this could anger the client further or the client will just refuse to talk. Staff training suggest that the strength of staff training is that it allows for constant updates in which service provides are always up to...

Read more


-254 -45 / 1 20/12/2012 2002 2010 2012 2012/ips/barriers-communication 248 3 6 abl accord achiev adjust advanc age air al allow also alway anger angri anxious appropri aris arrang assess assign attend attitud august awar away axelrod b back barrier basi believ bell best better bodi book break bryan btec build cannot care centr chanc chang choos client come comfort communic con conclus confid confus conscious constant contact control convers correct could counsel cours d1 date day decid dementia depend detriment differ difficult difficulti distanc doctor dos draw due duti earli eas easel easi easier educ effect elder emot ensur environ esteem et evalu everyon everyth exampl experi express eye face facial familiar far feel find first full futur gap get give given go good happen happi harlow health healthi help high hindranc http idea impact import improv independ individu inform insecur interact interest interperson interpret introduct issu j jordan journal k k.bryan keep know knowledg l ladi languag latest lead learn let level listen longer look lose lot low ltd m m2 make mani maxim may meet member mental messag mooni natur need negat neil non non-verb normal noth nurs older on-go open opinion opportun overcom page part past patient pearson peopl perform place play pleasant posit possibl practic prefer prepar present profession promot proport pros provid proxim put quiet reassur refer reflect refus relax remedi repeat repetit requir residenti review safe said say scare sector self self-esteem serv servic session set side sign signer situat skill social someon soon sort space staff stage start strang strategi strength stretch studi sub sub-consci success suggest suit sure take talk thing time tool train treatment trick turn understand understood unsur updat upset use user verbal view volum voluntari want way weak well wherea whether whitehous will without work would