Internet Banking Service Agreement
1.
ACCESS TO INTERNET BANKING SERVICES
 
1.1
BPI shall provide me with instructions on how to use the online services of BPI Internet Banking. I can access any of my enrolled/ nominated accounts with the use of Internet enabled computer, approved browser and my User ID and Password.  

1.2
I can access my accounts in BPI Internet Banking seven (7) days a week, twenty four (24) hours a day. However, at certain times, some or all of Internet Banking services may not be available due to system maintenance. System downtime for maintenance could occur as early as 7 PM (Philippine time). Online transactions (such as an immediate fund transfer, bills payment or a check stop payment) initiated through Internet Banking before system downtime on a banking day shall be posted to my account on the same day. All Internet Banking transactions completed after this system downtime on a banking day or completed on a Saturday, Sunday or banking holiday, will be posted on the next banking day. Our banking days are Monday through Friday, except for banking holidays.  

1.3
Only my savings accounts/current accounts and Time Deposit accounts that I specifically enroll/nominate in Provision No. 5 will be provided with Internet Banking Services enumerated under Provision No. 3 below. I will have to formally enroll/nominate additional accounts that I want to access via BPI Internet Banking by signing an addendum to the Internet Banking Service Agreement. 2.

SECURITY PASSWORD USAGE
 
2.1
I agree not to let anyone know of my Password.
 
2.2
I agree to assume full responsibility for all transactions made in my accounts through the use of my User ID and Password. It is understood that the Password is known only to me and as such, any transaction effected using my Password shall be conclusively presumed to be done by me or authorized by me.  

2.3
I further agree and undertake to change my Password from time to time as I deem necessary and should I feel that my Password has been compromised, I shall immediately change my Password through Internet Banking’s Change Password facility.  

2.4
I agree that the Bank, at its sole discretion, is entitled to act on the instructions received via Internet Banking which the Bank reasonably believes emanated from me by the use of my User ID and Password. I further agree that the Bank shall not be liable for acting in accordance with or based on the Internet Banking service requests and/or instructions through my Internet Banking account, which it believes emanated from me. 3.

INTERNET BANKING SERVICES
I understand that the following are some of the services available in BPI Internet Banking:  
3.1
ACCOUNT BALANCE INQUIRY – I can access the Available Balance or the withdrawable balance of each of my accounts as of the date and time of my inquiry and the Total Balance as of previous banking day.  

3.2
ACCOUNT DETAILS ACCESS - I can access transactions occurring within the preceding sixty (60) days from date of last statement. I may, however, request for a copy of the bank statement or account details for transactions that occurred prior to the said sixty (60)-day period. This statement shall be sent to the mailing address specified in my Signature Card for the particular account.  

3.3
FUND TRANSFERS - I can only transfer funds to and from my enrolled Peso savings and Peso checking accounts that are in my name. However, the Bank will notify me from time to time of any additional type of account that may be included. The amount of fund transfer shall be deducted from my account where the transfer came from and will be added to the account where it is transferred to. I may choose to transfer funds immediately or on a s...

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