TRANSFORMATION OR TRAIN WRECK
LINUS CHOW, WFMC PUBLIC SECTOR AND PETER BOSTROM, BEA SYSTEMS, USA
WHAT ARE BPM, SOA AND WEB 2.0?
• Strategy for managing and improving the performance of the business through continous optimization of business processes in a closed‐loop cycle of modeling, execution and measurement.
• Architectural approach that enables the creation of loosely‐coupled, interoperable business services that can be easily shared within and between enterprises.
• Tim O’Reilly defines it as “the business revolution in the computer industry caused by the move to the Internet as platform, and an attempt to understand the rules for success on that new platform”
BPM AND SOA
Organizes IT Infrastructure
Demand for insight
Demand for encapsulation
Driven directly by business/agency goals
Driven by business goals
Don’t require SOA bus SOA simplifies BPM
Layer of control and governance for IT
WEB 2.0 Technologies are just
beginning to be adopted
• Process Excellence
• Social and
• End User Flexible
• Ad‐hoc and
The intersection provides many
challenges. Firstly, different stakeholders
Secondly, the primary value propositions
of these technologies require political,
cultural as well as technological
CASE STUDY # 1 OVERCOMING ORGANIZATIONAL
CHALLENGES (ROB JETT PMP, CIO OF RED BUFFALO)
• “To provide solutions you must understand the business as...