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 Facilitate continuous improvement
Write a 3000 word paper explaining what continuous improvement means in te context of organization success Explain how the concept can and should be applied.
Continuous improvement is the complete process of identifying, describing, and analyzing strengths and problems and then testing, implementing, learning from, and revising solutions. It relies on an organizational and/or system culture that is proactive and supports continuous learning. Continuous quality improvement is firmly grounded in the overall mission, vision, and values of the agency/system. Perhaps most importantly, it is dependent upon the active inclusion and participation of staff at all levels of the agency/system, children, youth, families, and stakeholders throughout the process Explain how it is possible to lead continuous improvement systems and processes and how opportunities for improvement can be managed to provide benefits for an organization. There is no improvement without measurement. An organisation must establish current performance before embarking on any improvement. If it does not, it will have no baseline from which to determine if its efforts have yielded any improvement. A ten step sequence

There are ten steps to undertaking continual improvement:
determine current performance
establish a need to improve
obtain commitment and define the improvement objective
organise the diagnostic resources
carry out research and analysis to discover the cause of current performance define and test solutions that will accomplish the improvement objective produce improvement plans which specify how and by whom the changes will be implemented identify and overcome any resistance to the change

implement the change
put in place controls to hold new levels of performance and repeat step one

Outline how you, as an organizational leader, would contribute to and implement continuous improvement initiatives. • a focus on service to stakeholders
• study of processes
• decisions based on data
• teamwork
• initiating the improvement of a process
• supporting the team
• implementing the team’s solutions
• recognizing the team’s accomplishments
Responsibilities of a sponsor may include:

• identification of critical processes and review of evaluation criteria • identification of team members (often with the team leader) • guiding the team to determine whether incremental improvement or reengineering should be considered • defining constraints and available resources for the team • communicating regularly with the team leader

• providing support and information to team members
• removing constraints and barriers to team efforts
• signing off at each step of the process or providing the team with additional guidance to reach sign off • reviewing solutions from the team
• implementing solutions
• recognizing the team’s accomplishments
Initiating Improvement of a Process
In the first phase, initiating the improvement of a process, actions of the sponsor include: • identifying critical processes in the unit
• selecting a team leader
• identifying a team facilitator
• selecting team members (possibly with input from the team leader) • issuing a charter/charge to the team
• defining parameters/criteria/constraints/limitations for the team’s work Identifying a Critical Process
As the one responsible for managing resources - funding, facilities, and personnel - a sponsor makes a significant commitment to the improvement process and wants to ensure that this investment is worthwhile. One way to do this is to focus on improving critical processes - those which are key to the mission, products, or services of the unit. What processes relate directly to customer or constituent needs, service and satisfaction? The issue for analysis and improvement needs to be carefully selected. Considerations include: • organizational values

• all stakeholders - their needs and requirements
• unit vision
∗ stretch goals and breakthrough items
∗ alignment with organizational...

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