Essays /

129650407 Mgt420 Theory Matrix Essay

Essay preview

MGT420 Individual Theory Matrix

Theorist:
Major Concepts
Process of Theory Proposed
Process-Driven Quality Requirements
Customer-Driven Quality Requirements
Company Example That Has Applied This Theory
Deming
Problems in a process are not rooted in motivation or commitment of the workforce, but is due to flaws in the design of the system. PDCA cycle (plan, do, check, act).

14 points to transform management practices.
Many of his 14 points are process-driven, such as breaking down barriers between departments will lead to a reduction of waste, errors, and delay. His idea on constantly improving the system of production and service is customer-driven because it focuses on providing the best possible products to customers. Toyota

Juran
Focuses on parts of the organization, not whole. He ...

Read more

Keywords

-1961 129650407 14 1912 25 40 absolut accident accord act activ align also alway appli approach ask attun barrier basic bausch becom believ best break build call caus check circl coin commit compani company-wid concept connect constant continu control correct cost creation crosbi custom customer-driven cycl defect defin delay deme depart design determin develop diagram document driven due educ effect electr emphas employe engin enough entir environ error everi exampl failur faulti feigenbaum firm first fishbon fit flaw focus formal four free friend general glenn go good great happen highest idea import improv individu insist institut intern introduc ishikawa isikawa job juran known l later lead learn level lomb major manag mani martin matrix mean mere method mgt420 might motiv must need next nippon nobodi often one organ organization-wid pareto part pdca peopl phrase plan point possibl practic principl problem process process-driven product program progress promot propos provid push qualiti realiz redesign reduct requir root said servic set simpl solut specif stage step success system team techniqu telegraph telephon ten term theori theorist therefor three tight total toyota transform treat trilog use user vagu view visibl want wast well well-docu whole wide work workforc year zero