Deming 14 points
1. Create constancy of purpose towards improvement
(Volkswagen – brings loyalty to the brand, brings consumer satisfaction – consistent trust that Beatle will be here forever, not changing the design, people can expect the same design of the brand)
2. Adopt the new philosophy.
(Kaizen – continue is never ending. Agree that bring everyday a new thing to your job, constant improvement)
3. Cease dependence on inspection.
(Make it right, do not depend on inspection. Compan...