CH. 2 Case Assignment
Analyzing Managerial Decisions: Interwest Healthcare Corp.
1. What are the potential sources of the problem?
One potential source of the problem is that hospital staff members are not being trained initially on the proper data entry procedures. If staff were never trained when they first began working for Interwest Healthcare then Vijay Singh cannot expect perfection from the employees. Additionally, there may not be existing training documents accessible to healthcare workers. Healthcare workers most likely have a lack of time in their day to complete all of their assigned tasks. A doctor that focuses on patient care may...