Essays /

153 2 Essay

Essay preview

2/27/2013

Unit 305 – Operations Management

Introduction
Welcome to Operations Management – Unit 305

Operations is responsible for supplying the
product or service of the organisation.
Operations managers provide value for the
customer at the lowest cost by making
decisions for the operations function and by
managing the transformation process.

27/02/2013

Week 1 - Operations Management and the
Value Chain

1

Unit 305 – Operations Management

A Thought Worth Remembering
In an era where many of the world’s population
is starving …. it has recently been estimated that
up to 50% of the world’s food production is
wasted, due in part to inefficient management of
operations.

27/02/2013

Week 1 - Operations Management and the
Value Chain

2

Unit 305 – Operations Management

Course Details
In this topic we will consider the nature and strategic
importance of operations management. We will define the
important terms we will be using throughout this unit and
trace the evolution of operations management from the
Industrial Revolution on. We will consider in some detail
the rise of manufacturing and services, and the concept of
the value chain. We will outline the general theory of
operations management and start to demonstrate how the
successful operations manager should blend the theory
with the practical constraints of the situation at hand.

27/02/2013

Week 1 - Operations Management and the
Value Chain

3

1

2/27/2013

Unit 305 – Operations Management

Operations as a Process
Operations has been defined as a transformation
process converting inputs into outputs.
Manufacturing plants takes raw materials and
converts those raw materials into finished goods.
Service industries more usually provide less
tangible products through adding expertise or
specialised services to clients.
Both types of operations ADD VALUE through a
transformation process.
27/02/2013

Week 1 - Operations Management and the
Value Chain

4

Unit 305 – Operations Management

Operations Strategy
Operations Strategy consists of goals, plans, and
a direction for the operations function that are
linked to the business strategy and other
functional strategies, leading to a competitive
advantage for the firm.
There are normally three levels of strategy:
• Corporate (or organisational) strategy
• Business unit (or tactical) strategy
• Operations (or operational) strategy

27/02/2013

Week 1 - Operations Management and the
Value Chain

5

Unit 305 – Operations Management

Changes in Strategy

A good strategy needs to be flexible enough to
allow for periodical realignments in response to
changes in the external environment.
These forces for change may be technological,
political, economic, socio-cultural, legal or
environmental.

27/02/201...

Read more

Keywords

-1077 -9 1 10 1062 11 12 13 14 15 153 15th 16 17 18 18th 19 1911 1980 1985 1994 1995 19th 1st 2 2/27/2013 20 2000 2010 2012 20th 22 23 24 24th 25 26 27 27/02/2013 28 3 305 4 5 50 5th 6 7 8 80 9 abl account accur activ actual ad add addit advanc advantag agil airlin allow almost also although alway analog anoth anyth appl applianc apprentic approach area around asia ask assembl atm attempt attribut australia autom automobil avers bag barton base benefit best better blackberri blend book boston break bright britain brought build bundl busi bypass call capabl car career case cengag centuri chain challeng champi chang characterist checkout choos clash class clear client combin come communic compani competit concept concurr consequ consid consist constraint consult consum consumpt contact contemporari continu contrast contribut control convert coordin corpor correct cost cottag cours courtesi craftsmen craftswomen creat critic cross cross-funct cultur custom d decad decemb decis decreas defin definit deliv deliveri demand demonstr dental dentistri design detail develop differ direct discuss distribut domin done due dumond e e-govern earli eat econom economi edit educ effect effici eg electr element elimin emphasi employe empow engin enough enterpris environ environment era estim europ ever everi evolut evolv exampl excel except exist expertis explicit extern f face facilit factori famous fast father featur fill financ financi finish firm flatpack flexibl flight follow food forc foreign form forward framework frederick free full function fundament furnitur futur general generic get global goal good govern great groceri hairdress hammer hand harper harvard high high-contact hire home hospit huawei human ikea impact impli implicit import inbound includ increas industri industrialis ineffici inform infrastructur innov input intang integr intens interact intern internet introduc introduct inventori j japan japanes job journal knowledg known lack late lead leadership lean learn lectur led legal leonard leonard-barton less level licens line link locat logist low low-contact lowest luddit m ma machineri made make makeor makeor-break manag mani manufactur margin market materi matter may mba515 method michael might minor misalign model modern moment move must natur need new nokia normal novemb ny object occur one open oper opposit option order organis outbound outlin output overcom owe part path peopl perform period petrol philosophi physic pizza place plan plant play player polic polit popul porter possibl pp2 practic press preval primari problem process procur produc product propos provid psycholog purchas quit race rate rather raw read realign receiv recent redesign reduc reengin refer reflect registr relat relay remain rememb repair repres requir research resourc respons restaur rethink return revolut reward right rim rise robot root row rugbi russel sale samsung satisfact scan sch school scientif sector secur seen self self-serv sell serv servic service-product serviceproduct share shop simultan sinc singapor situat small smartphon social socio socio-cultur soft sourc space specialis specialist start starv store strateg strategi stress studi success suggest superior suppli supplier support surround sustain system tabl tactic take taken tangibl taylor team techniqu technolog term text theori thing thought three throughout thus tier time today togeth top topic trace transact transform transport trend truth type u.s uae uk under understand unit us use usual utilis valu van varieti various vast view w want wast water way week weel welcom welfar wellspr whole wide winslow work worker world worth yet york