Essays /

Canada Timber Essay

Essay preview

Case Analysis: Learning Team D
Canada Timber: Logging Time Negotiating with the Japanese
Christopher Carpenter, Christopher Freeman, Chauntoiya Jones, Kevin Thomas and Andria Thurman
Brenau University
BA642-Cross-Cultural Business Challenges

I. Identification of Problems
The problems outlined in this case centers around a lack of communication and preparedness for cross- cultural business. Neither Canada Timber nor Bonsai adequately showed much respect to the other’s culture. Foretelling what was to come, problems quickly ensued before the meeting took place as both companies differed in preparedness to meet for a potential partnership. Canada Timber’s role in the problems identified are Tim’s inadequate selection of members to represent Canada Timber, an improper response to a customary greeting, Tim’s informal mannerisms toward Bonsai company president, a lack of appreciation for Japanese city and its inhabitants, a lack of business materials, an unprofitable sales approach, and an overzealous approach to close a deal with Bonsai. Bonsai’s contribution to the problems identified include a preliminary excess of faxes sent to Canada Timber, questionable negotiation tactics, and a disregard for Canada’s time and resources when delaying business to make a decision. Overall, a lack of cross cultural business communication displayed from both companies led to the majority of problems identified in this analysis.

II. Analysis and Evaluation
Although both companies failed to address and appreciate each other’s cultural differences, the burden ultimately fell on Canada Timber since this company was invited to Japan for consideration to ...

Read more


-42 /od/customs-and-traditions/a/ 1986 2011 2014 23 28 3 accept access acknowledg act action address adequ alloc allow although america american amount analysi andria angriawan appreci approach appropri arifin around assum attend attent authorhous avail avoid ba642 ba642-cross-cultural base becom begin behind believ bloomington bonsai bosai bow brenau briberi bring burden busi california canada card carpent carri case center chain challeng charl chauntoiya christoph citi close closest come comer command communic compani complet consider context contribut convers corner correct counterpart cover credenti cross cue cultur custom customari customarili d damag deal decis defens delay demonstr describ detriment develop differ display disregard distinct due effort either end enough ensu environ error etiquett evalu examin excess exchang excus exercis exhaust explain explicit express extend facilit fail familiar fax fell find finger first flight foretel form forward free freeman furnitur futur general genuin gestur gift give giver go goodwil grant gratitud greet greg guest guid hand handshak head hierarchi high high-context higher highest hold hometown honcho host human idea identif identifi ii iii immedi import improp inadequ inadvert includ indirect inform inhabit intent interact interest intern invit ipswich issu japan japanes japanese-business-etiquette.htm joint jone kevin know kusushi lack learn leav led log lot m ma made major make manag mandatori mani manner manufactur materi matter may mean meet member messag mistak most move mr much name need negoti neither new new-com next non non-verb norm normal note odd offend offens offer often one onlin oppos otsubo otsubo.1986 outlin overal overzeal pair part partnership peac peopl person place play pocket point possibl potenti practic preliminari prepar prepared present presid previous pride prior problem procedur proceed process proper provid put question quick rank rapport rarick realiz receiv reciproc recommend refer reflect regard region relat relationship remark repair repres research resourc respect respons rest retriev return review rigid risk ritual rodger role rude rule safe said sale salut salvag savag say schedul seat seen select senior sensit sent serial show side sign signifi signific sinc sit small someth sourc spend spring86 start status stay step step-by-step stori studi stuf success supplier sure systemat tabl tactic take team thank therefor thoma thorough thurman tim timber time togeth token took top toward tradit travel trust two type u.s ultim uncustomari uniqu univers unlik unprofession unprofit upon usual ventur verbal visitor week welcom well western willing work would