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Canadian Tire Case Analysis Essay

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Canadian Tire Corporation (CTC) is an $8Billion dollar network of businesses involved in retail, financial services and petroleum operations. They had just completed a strategic plan in 2002 with a clear corporate goal "to become a top quartile performer in our market sector as measured by total return to stockholders". This mandate guided CIO Andy Wnek to create IT strategies, imperatives and vision of "an agile It team, aligned to business priorities, operating a simpler technical environment with the appropriate standardized processes" to support the main goal.

The Cost of Extensive Expansion:Since 1994, CTC had undergone a massive expansion from being a distributor to retailer, then rapidly expanding to the financial and petroleum sectors through organic growth and business acquisitions. This rapid expansion led to the following IT-related problems: 1) the creation of shadow IT teams operating independently in silos, causing 2) a severely fragmented IT infrastructure incapable of cost tracking and managing security risk, further compounded by 3) report standardization issues. Standardization was a major problem that ...

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