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SAM 2007 6.0 Instructor Manual - June, 2010

SAM 2007 6.0 Instructor Manual
Contents
1
2

Using This Manual ................................................................................... 1 Introduction to SAM 2007 ........................................................................ 1 2.1

Overview ......................................................................................... 1 2.2
Some Ideas on Using SAM 2007 ......................................................... 1 2.2.1
Using SAM 2007 in the Classroom ................................................ 2 2.2.2
Using SAM 2007 as a Business Tool ............................................. 2 3
Before You Begin .................................................................................... 2 3.1
Licensing and Setting Up SAM 2007 .................................................... 2 3.1.1
Key Code and Site License Versions of SAM 2007 .......................... 2 3.1.2
Establishing Security for SAM 2007 .............................................. 2 3.1.3
SAM User Roles ......................................................................... 3 3.2
System Requirements ....................................................................... 4 3.3
Configuring Your Browser .................................................................. 5 3.3.1
Supported Browsers ................................................................... 5 3.3.2
Enabling JavaScript .................................................................... 5 3.3.3
Disabling Pop-Up Blockers .......................................................... 6 3.3.4
Disabling Ad Blockers ................................................................. 8 3.3.5
Establishing Trusted Sites ........................................................... 8 3.4
Setting Up Your PC ........................................................................... 8 3.4.1
Necessary Software ................................................................... 8 3.4.2
Monitor Resolution ..................................................................... 9 3.5
Tips for Macintosh Users ................................................................. 10 4
How to Use SAM 2007 ........................................................................... 10 4.1
Logging into SAM 2007 ................................................................... 10 4.2
Navigating SAM 2007...................................................................... 11 4.3
Welcome ....................................................................................... 11 4.3.1
Downloading Documentation ..................................................... 11 4.3.2
Receiving Messages ................................................................. 12 4.3.3
Updating Your Account ............................................................. 12 4.3.4
Getting Technical Support ......................................................... 12 4.3.5
How Do I…? ............................................................................ 13 4.4
Users ............................................................................................ 13 4.4.1
Searching for and Selecting a User Account ................................ 13 4.4.2
Adding a User Account ............................................................. 14 4.4.3
Importing User Records ............................................................ 15 4.4.4
Editing a User’s Account ........................................................... 18 4.4.5
Resetting or Adjusting a Student’s Exams ................................... 18 4.4.6
Deactivating a User’s Record ..................................................... 19 4.5
Sections ........................................................................................ 19 4.5.1
Selecting a Section .................................................................. 19 4.5.2
Adding a Section ..................................................................... 19 4.5.3
Editing a Section ..................................................................... 21 4.5.4
Copying a Section .................................................................... 21 4.5.5
Deactivating a Section.............................................................. 22 4.6
Exams .......................................................................................... 22 4.6.1
Searching for and Selecting an Exam ......................................... 22 4.6.2
Adding an Exam ...................................................................... 23 4.6.3
Editing an Exam ...................................................................... 30 ©2010 Course Technology. 20 Channel Center Street. Boston, MA 02210 SAM 2007 v6.0

4.6.4
Copying an Exam..................................................................... 31 4.6.5
Merging Exams........................................................................ 31 4.6.6
Deactivating an Exam .............................................................. 32 4.6.7
Scheduling an Exam................................................................. 33 4.6.8
Previewing an Exam ................................................................. 33 4.6.9
Managing Custom Questions ..................................................... 33 4.7
Training ........................................................................................ 37 4.7.1
Searching for and Selecting Training .......................................... 37 4.7.2
Adding Training ....................................................................... 38 4.7.3
Editing Training ....................................................................... 44 4.7.4
Copying Training ..................................................................... 45 4.7.5
Merging Trainings .................................................................... 45 4.7.6
Deactivating Training ............................................................... 46 4.7.7
Scheduling Training ................................................................. 47 4.7.8
Previewing Training.................................................................. 47 4.8
Projects ........................................................................................ 48 4.8.1
Searching For and Selecting Projects .......................................... 48 4.8.2
Previewing a Project ................................................................ 48 4.8.3
Scheduling a Project ................................................................ 49 4.9
SAM Assignments ........................................................................... 49 4.9.1
Searching For and Selecting an Assignment ................................ 49 4.9.2
Scheduling an Assignment ........................................................ 49 4.9.3
Editing an Assignment .............................................................. 60 4.9.4
Copying an Assignment ............................................................ 61 4.9.5
Deactivating an Assignment ...................................................... 61 4.9.6
Previewing an Assignment ........................................................ 61 4.10
Using the Content Player ................................................................. 62 4.10.1
Title Bar: Assignment Information .......................................... 62 4.10.2
Question Area: Assignment Questions and Tasks ...................... 63 4.10.3
Control Panel: Content Player Controls .................................... 63 4.11
Reports ......................................................................................... 64 4.11.1
Generating Reports .............................................................. 64 4.11.2
Viewing Reports ................................................................... 65 4.12
Admin Settings .............................................................................. 66 4.12.1
Database Management.......................................................... 66 4.12.2
Global Options ..................................................................... 68 4.13
Logging Out of SAM 2007 ................................................................ 69 Appendix A: Troubleshooting Guide ............................................................. A-1 1. Login and SAM Access Issues ............................................................... A-1 2

Recovering and Resuming from a Crash or Lost Connection ...................... A-1 2.1.1
Internet Explorer 7 ................................................................ A-1 2.1.2
Internet Explorer 8 ................................................................ A-1 2.1.3
Firefox for Windows ............................................................... A-2 2.1.4
Safari for Macintosh ............................................................... A-2 3
Troubleshooting Project-Related Problems .............................................. A-2 3.1
Wrong Key .................................................................................. A-2 3.2
Wrong Name ............................................................................... A-2 3.3
Wrong Format .............................................................................. A-3 3.4
Wrong Application ........................................................................ A-3 3.5
Virus Detected ............................................................................. A-3 3.6
Maximum File Size Exceeded ......................................................... A-3 4
Technical Support and Maintenance for SAM 2007 ................................... A-3 4.1
Technical Support Availability ........................................................ A-4 ©2010 Course Technology. 20 Channel Center Street. Boston, MA 02210 SAM 2007 v6.0

4.2
4.3
4.4

Server Availability ........................................................................ A-4 Maintenance ................................................................................ A-4 Upgrades .................................................................................... A-5

iii

1 Using This Manual
This manual is divided into five sections:
Introduction to SAM 2007: This provides an overview of the SAM 2007 product and suggests possible uses.
Before You Begin: This provides instructions concerning the setup of your web browser and PC to effectively access and use SAM 2007.
Using SAM 2007: This provides detailed instructions about using SAM 2007’s various features.
Troubleshooting Guide: This provides help and tips to resolve common SAM 2007 problems.
Technical Support and Maintenance for SAM 2007: This provides information about getting assistance from Course Technology.

2 Introduction to SAM 2007
2.1 Overview
Skills Assessment Manager Office 2007 (SAM 2007) is a Web-based software application that measures users’ proficiency in the Microsoft Office 2007 applications suite (Access, Excel, Outlook, PowerPoint, and Word), as well as Internet Explorer 7 and 8 and Windows XP, Vista, and 7.

SAM 2007 offers three modes of instruction:
Exams: Create and schedule tailored exams with both task-based and objective-based questions. These exams can have the specific questions and tasks that you choose.
Training: Create and schedule training assignments consisting of taskbased questions. Like exams, you choose the questions in each training assignment.
Projects: Assign cases based on end-of-chapter materials that make use of the actual Office applications. Project work is then securely submitted to the SAM 2007 system for automatic grading.
SAM Exam, Training, and Projects can be purchased in any combination.

2.2 Some Ideas on Using SAM 2007
SAM 2007 can be used in a variety of ways. Its basic purpose is to teach students the use of Microsoft Office, Internet Explorer, and Windows, test a student’s level of competency using these products, and then suggest appropriate instruction through a Course Technology textbook. The inclusion of SAM Projects enables you to further engage your students with active learning assignments. Using these realworld documents will help them be more prepared for the business world. The entire family of SAM 2007 products can be used in different settings where users need or want instruction in Microsoft business applications.

2.2.1 Using SAM 2007 in the Classroom
Prior to being placed in a class, your institution may require that students take a SAM 2007 Exam to determine their current proficiency level. An Instructor might also use SAM 2007 to evaluate his or her instruction. SAM 2007 can provide immediate feedback or can be used for practice, mid-term, or final exams.

2.2.2 Using SAM 2007 as a Business Tool
SAM 2007 can be an integral part of the hiring process. Prospective employees can be screened and tested on their proficiency in Microsoft 2007 applications by using customized SAM exams.
SAM 2007 can be used to determine which employees need additional instruction to obtain the level of competency their jobs require.

3 Before You Begin
3.1 Licensing and Setting Up SAM 2007
Note that SAM 2007 requires a separate license and user accounts from the SAM 2010 product. Please contact your Course Technology representative if you have any questions.

3.1.1 Key Code and Site License Versions of SAM 2007
There are two versions of SAM 2007: Key Code and Site License. Both versions of SAM 2007 offer the same features. From an administrative standpoint, however, they differ in some fundamental ways.
Key Code: At institutions that have adopted the key code version of the product, students purchase a tutorial that includes a SAM 2007 key code. The key code is necessary for each student’s initial login and they are prompted to enter a valid key code to activate their accounts. Site License: At institutions that have adopted the site license version, student users are not required to purchase anything. The institution purchases a license for a specific number of students to use the application for a fixed period of time (usually one year). In this model, site license students can enter and use SAM 2007 without having to purchase a key code.

3.1.2 Establishing Security for SAM 2007
The Supervisor is the first person at an institution to log into SAM 2007 and set up accounts and permissions for other users at that institution. The Institution Key is required for this initial login. If you have not created your Institution Key, contact your Course Technology sales representative for more information. The Supervisor logs in with a unique username, which consists of super_V7xxxxxx, where V7xxxxxx is your Institution Key. For example, if your Institution Key is V7123456, the Supervisor username would be: super_V7123456. The default Supervisor password is password.

It is strongly recommended that the Supervisor change the Supervisor password after logging in for the first time with the username super_[institution key] and the password password. Only one person at an institution may log in at a time with the Supervisor account in SAM 2007. The Supervisor should then set up Instructor accounts.

3.1.3 SAM User Roles
Each new SAM 2007 user account is assigned a role that determines its access. The following roles are supported:

Role
Supervisor

Administrator

Instructor

Student

Access Rights
Sets up the institution key
Can access all SAM staff
functionality, including the Admin
Settings area
Can create administrator,
instructor, and student accounts,
but not additional supervisors
Administrators can only be setup
by your institution’s designated
supervisor
Can access all SAM staff
functionality including the Admin
area
Can create instructor and student
user accounts
Instructors can be setup by your
institution’s designated
supervisor or administrators
Can access all SAM staff
functionality except the Admin
area
Can create student accounts
Students can be setup by your
institution’s designated
supervisor, administrators, or
instructors
Can only access the student
version of SAM which provides
access to assignments
Cannot create any users
accounts

When setting up SAM user accounts, please note the following: All users can see and modify only their own password.
For security purposes, once a username has been established, it cannot be modified. A username is not the same as the user profile name, which can be modified.

Any student whose institution has a key code license instead of a site license will be prompted for a key code when he or she logs in the first time. Key codes can be purchased at http://www.ichapters.com.

3.2 System Requirements
Each workstation running a SAM product must meet the following minimum system requirements:
Requirements
PC

Audio & Video

Network

Software and Disk Storage

Details
Processor: Intel Pentium 4 or higher
processor required; Intel Centrino or
an equivalent multi-core processor
recommended
Memory: 512 MB RAM required; 1
GB RAM recommended
Operating Systems: Windows XP SP3
32- or 64-bit, Vista SP1 32- or 64bit, or 7 32- or 64-bit; Macintosh OS X 10.6 Snow Leopard
Web Browsers: Internet Explorer 7
or 8, 32-bit versions only; Firefox
3.6 for Windows; Safari 4.0 for
Macintosh OS X
Graphics: SVGA
Resolution: Minimum recommended
1024x768
Color: 32-bit
Video Memory: 64 MB minimum;
128 MB recommended
Video Card: Modern DirectX
compatible
Internet connection: 56K modem
minimum; broadband connection
(cable, DLS, T1, or ISDN)
recommended. Persistent connection
required.
Web Browsers: 4 MB
Adobe Flash Player 10
recommended; versions 9.0.115.0 or
higher have been tested and are
supported; versions prior to
9.0.115.0 are not supported: 2 MB
Adobe Reader 8 minimum; 9
recommended: 22.4 MB
Microsoft Office 2007 Professional for
Windows for SAM Projects. Please
refer to your Microsoft
documentation for current disk
storage requirements.

For up-to-date system requirements for Microsoft products, please refer to the following page on the Microsoft Web site:
©2010 Course Technology. 20 Channel Center Street. Boston, MA 02210 SAM 2007 v6.0

For the Windows Vista operating system:
http://www.microsoft.com/windows/windows-vista/get/systemrequirements.aspx For the Windows 7 operating system:
http://windows.microsoft.com/systemrequirements
For Office 2007 Professional for Windows:
http://office.microsoft.com/en-us/suites/HA101668651033.aspx

3.3 Configuring Your Browser
3.3.1 Supported Browsers
You can access SAM using the following browsers:
Operating System
Windows XP SP3, Vista SP1, and 7
Macintosh OS X 10.6 Snow Leopard

Supported Browsers
Internet Explorer 7 or 8, 32-bit versions
only; Firefox 3.6
Safari 4.0

No matter the browser you choose to use, the following have to be true to fully use SAM:
JavaScript is enabled.
Pop-up Blocking is disabled, either entirely or just for the SAM 2007 URLs: http://sam2007sm.course.com and http://sam2007.course.com
Ad blocking software is disabled for the URLs:
http://sam2007sm.course.com and http://sam2007.course.com
In the case of IE 7, SAM also needs to be set up as a trusted site for the URLs http://sam2007sm.course.com and
http://sam2007.course.com.

3.3.2 Enabling JavaScript
In order to use SAM 2007, JavaScript needs to be enabled on your web browser. It will be active in most cases, but in order to check its status and, if necessary, enable it, use the following procedures:

3.3.2.1 Internet Explorer
1. Launch Internet Explorer.
2. Select Internet Options under the Tools menu. The Internet Options dialog box will open.
3. Click on the Security tab.
4. Click on the Internet or Trusted Sites icon.
5. Click on the Custom level button. The Security Settings – Internet Zone dialog box will open.
6. Scroll to the Scripting section.
7. Under Active Scripting make sure the Enable radio button is selected 8. If not, click on the Enable radio button.
9. Click the OK button to close the Security Settings – Internet Zone dialog box.
©2010 Course Technology. 20 Channel Center Street. Boston, MA 02210 SAM 2007 v6.0

10. Click the OK button to close the Internet Options dialog box.

3.3.2.2 Firefox for Windows
1.
2.
3.
4.
5.
6.

Launch Firefox.
Select Options under the Tools menu. The Options dialog box will open. Click on the Content tab.
Look at the Enable JavaScript checkbox. It should be checked (i.e. on). If not checked, click it to enable JavaScript.
Click Ok to save. The Options dialog box will close.

3.3.2.3 Safari for Macintosh
1. Select Preferences under the Safari menu. The Preferences dialog box will open.
2. Click on the Security tab.
3. Look at the Enable JavaScript checkbox. It should be checked (i.e. on). 4. If not, click it to enable JavaScript.
5. Close the dialog box to save.

3.3.3 Disabling Pop-Up Blockers
In order to use SAM 2007, pop-up blocking software must be disabled on your web browser for the URLS http://sam2007.course.com and
http://sam2007sm.course.com. Use the following procedures to disable pop-up blocking:

3.3.3.1 Internet Explorer
To turn off pop-up blocking entirely or just for the SAM 2007 URLs: 1. Launch Internet Explorer.
2. Select Internet Options from the Tools menu. The Internet Options dialog box will open.
3. Click on the Privacy tab.
4. To completely turn off pop-up blocking, make sure the Turn on Pop-up Blocker checkbox is not checked (i.e., off). If you only want to disable this for SAM only, go to the next step.
5. Make sure the Turn on Pop-up Blocker checkbox is checked (i.e., on). 6. Under Pop-up Blocker, click on the Settings button. The Pop-up Blocker Settings dialog box will open.
7. In the Address of website to allow field, enter
http://sam2007sm.course.com.
8. Click the Add button.
9. Repeat steps 7 and 8 for the URL http://sam2007.course.com. 10. Click the Close button to return to the Internet Options dialog box. 11. Click the OK button to save your changes.
To turn off pop-up blocking entirely from the menu bar:
©2010 Course Technology. 20 Channel Center Street. Boston, MA 02210 SAM 2007 v6.0

1. Select Pop-Up Blocker under the Tools menu.
2. Select Turn Off Pop-Up Blocker under the Pop-Up Blocker menu.

3.3.3.2 Firefox for Windows
To turn off pop-up blocking entirely or just for the SAM 2007 URLs: 1. Launch Firefox
2. Select Options from under the Tools menu. The Options dialog box will open.
3. Click on the Content tab.
4. To complete turn of pop-up blocking make sure the Block pop-up windows checkbox is not checked (i.e. off). If you only want to disable this form SAM, go to the next step.
5. To disable pop-up blocking just for SAM, make sure the Block pop-up windows checkbox is checked (i.e. on)
6. Click the Exceptions button to the right of the check box. The Allow Sites – Pop-ups dialog box will display.
7. Enter the URL http://sam2007sm.course.com in the Address of web site field.
8. Click the Allow button.
9. Repeat Steps 7 and 8 for the URL http://sam2007.course.com 10. Save your Options or Preferences.

3.3.3.3 Safari for Macintosh
Note that Safari does not currently support disabling pop-up blocking for specific URLs. Therefore, it should always be turned off when using SAM. 1. Select Preferences under the Safari menu. The Preferences dialog box will open.

2. Click on the Security tab.
3. Look at the Block pop-up windows checkbox. It should not be checked (i.e. off).
4. If not, click it to disable pop-up window block.
5. Close the dialog box to save.
Pop-up blocking can also be turn off from the menu bar using the following procedure:
1. Open the Safari menu.
2. Look at the Block Pop-Up Windows option. If checked, pop-up blocking is on.
3. Click on the Block Pop-Up Windows option so it is no longer checked.

3.3.3.4 Third-Party Pop-Up Blockers
Third-party Internet Explorer and Firefox toolbars offered by companies like Yahoo!, Google, and Ask.com often include pop-up blockers. You will need to deactivate this feature, either entirely or for the URLs

http://sam2007sm.course.com and http://sam2007.course.com. Please refer to the toolbar’s documentation or help for further instructions.

3.3.4 Disabling Ad Blockers
There are third-party add-ons and extensions for Internet Explorer, Firefox, and Safari that block the display of advertisements. These are only a problem if one of SAM’s URLs is inadvertently added to the block list. To prevent this, we recommend that the blocker be disabled for the URLs

http://sam2007sm.course.com and http://sam2007.course.com. Please refer to the ad blocker’s documentation or help for further instruction.

3.3.5 Establishing Trusted Sites
Internet Explorer 7 requires you establish SAM as a trusted site in order for the Content Player to display the correct information in the title bar. Use the following procedure:
1. Launch Internet Explorer.
2. Select Internet Options from the Tools menu. The Internet Options dialog box will open.
3. Click on the Security tab.
4. Click on the Trusted Sites icon. The Trusted Sites window will display. 5. Click on the Sites button. The Trusted Sites dialog box will display. 6. In the Add this website to the zone field, enter

http://sam2007sm.course.com. Make sure the checkbox Require
server verification (https:) for all sites in this zone is blank (i.e. off). 7. Click the Add button.
8. Repeat steps 6 and 7 for the URL http://sam2007.course.com. 9. Click the Close button to return to the Internet Options dialog box 10. Click the OK button to save your changes.

3.4 Setting Up Your PC
3.4.1 Necessary Software
You will need the following software on your PC in order to use SAM: The Adobe Flash Player is required in order to use the SAM Content Player to preview the simulations used in exams and training. You can find a link to this component on the right side of the Welcome page, under Software. Click on the link or go to http://get.adobe.com/flashplayer/ and follow the installation prompts.

To complete projects you will need Microsoft Office 2007 Professional for Windows, specifically Access, Excel, PowerPoint and Word. Go to http://office.microsoft.com/enus/products/FX100487411033.aspx?pid=CL100571081033&ofcresset=1 to purchase and download Microsoft Office for Windows. Note that Microsoft Office 2010 for Windows and 2008 for Macintosh cannot use used. If you want to read the SAM user manuals, you will need the Adobe Reader software on your machine. Go to http://get.adobe.com/reader/ to download the Adobe Reader.

Important Note
If you are using a computer lab PC, you should always ask the lab administrator before installing any software.

3.4.2 Monitor Resolution
In order to use the SAM Content Player most effectively, monitors must be set to a display resolution of 1024 x 768 or higher. This setting will enable SAM simulations to fully display on a 17-inch or larger monitor. If a lower resolution is used, students will need to scroll to view the entire simulation.

You can check what the current resolution is and change it using the following procedures:

3.4.2.1 Windows XP
1. Go to your PC’s Desktop.
2. Right-click anywhere on the Desktop. A shortcut menu will display. 3. Select Properties from the shortcut menu. The Display Properties dialog box will display.
4. Click on the Settings tab. The current resolution will be displayed under Screen resolution.
5. If the current resolution less that 1024 x 768, drag the slider toward More until the desired setting is displayed. Note the current setting, so you can restore it later if desired, by using this same procedure, except you will drag the slider toward Less.

6. Click the OK button to save your changes and close the Display Properties dialog box.

3.4.2.2 Windows Vista
1. Go to your PC’s Desktop.
2. Right-click anywhere on the Desktop. A shortcut menu will display. 3. Select Personalize from the shortcut menu. The Personalize appearance and sound dialog box will display.
4. Click on Display Settings. The Display Settings dialog box will display. 5. If the current resolution less that 1024 x 768, drag the slider toward High until the desired setting is displayed. Note the current setting, so you can restore it later if desired, by using this same procedure, except you will drag the slider toward Low.

6. Click the OK button to save your changes and close the Display Properties dialog box.

3.4.2.3 Windows 7
1. Go to your PC’s Desktop.
2. Right-click anywhere on the Desktop. A shortcut menu will display. 3. Select Screen Resolution from the shortcut menu. The Screen Resolution dialog box will display.
4. Select 1024 x 768 from the Resolution menu. Note the current setting, so you can restore it later if desired, by using this same procedure.

5. Click the OK button to save your changes and close the Screen Resolution dialog box.

3.4.2.4 Macintosh OS X
1.
2.
3.
4.
5.

Select Systems Preferences from under the Apple menu.
Click on Displays under the Hardware category.
Select 1024x768 or higher from the Resolutions menu.
Click on the close icon to save your changes.
To restore the original resolution, repeat Steps 1 through 4 and select the old resolution.

3.5 Tips for Macintosh Users
If you are using an Apple Macintosh laptop or desktop PC to access SAM 2007, the following tips will help:
When asked to press the Windows key, do the following:
o If you are using a Macintosh with an Apple keyboard, use the key instead.
o If you are using a Macintosh using a generic USB keyboard, you will generally use the though on rare occasions the key
will be used for the same function.
When asked to click on the right button of a Windows mouse, do the following:
o If you are using a single-button mouse or track pad, simultaneously press the key and click.
o If you are using a more recent MacBook that supports gestures, you can also touch the track pad with two fingers. Note that this needs to be activated in your System Preferences.
o If you are using a generic USB two-button mouse or track pad, use the right button as you would on Windows
Apple keyboards do not differentiate between the and
keys like Windows or generic USB keyboards. When called
asked to use or just click on the key.

4 How to Use SAM 2007
4.1 Logging into SAM 2007
Using the following procedure to log into SAM 2007:
1. Launch your web browser.
2. Enter http://sam2007.course.com into the Address field and press the Enter key. The SAM Office 2007 Login page will display.
3. Enter the username and password provided to you.
4. Click the Login button. If you have used SAM before, the Welcome page will display. If this is your fist time logging into SAM, continue to Step 5.

5. SAM 2007 Terms and Conditions will display. Click on the I Agree button if you accept the terms and conditions. If you do not accept the terms, click on the I Disagree button and you will be returned to the login page. 6. Enter your Secret Question and Answer. This will help you recover your password should you forget it.

7. Click the Submit button. If you make a mistake, click on the Cancel button. The SAM Office 2007 Login page will display.
8. On the next page, enter and confirm a new password. This will be the password you use the next time you log into SAM.
9. Click the Submit button. If you make a mistake, click on the Cancel button. The SAM Office 2007 Login page will display.

4.2 Navigating SAM 2007
Once you log into SAM 2007, you can select what functions you need to perform by clicking the appropriate button on the navigation bar on the left side of the page. Depending on your role and the modules your institution as licensed, your options can include:

Welcome: From here you can view system messages, download software components and documentation, get technical support, and view tutorials. Users: From here you can create and manage student user records. Sections: From here you can create and manage course sections and enrollments.

Exams: From here you can create and manage exams.
Training: From here you can create and manage training.
Projects: From here you can select and manage projects.
SAM Assignments: F...

Keywords

-1 -2 -2003 -3 -354 -4 -5 -648 -7450 -9706 /en-us/suites/ha101668651033.aspx /enus/products/fx100487411033.aspx?pid=cl100571081033&ofcresset=1 /flashplayer/ /reader/ /reader/. /support/ /support/. /systemrequirements /windows/windows-vista/get/systemrequirements.aspx 0 00 00pm 02210 1 10 10.6 100 1024 1024x768 11 12 128 13 14 15 150 16 17 18 19 2 2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.2 2.2.1 2.2.2 20 2007 2008 2010 21 22 22.4 23 24 25 26 27 28 29 3 3.1 3.1.1 3.1.2 3.1.3 3.2 3.3 3.3.1 3.3.2 3.3.2.1 3.3.2.2 3.3.2.3 3.3.3 3.3.3.1 3.3.3.2 3.3.3.3 3.3.3.4 3.3.4 3.3.5 3.4 3.4.1 3.4.2 3.4.2.1 3.4.2.2 3.4.2.3 3.4.2.4 3.5 3.6 30 30am 31 32 33 34 35 36 37 38 39 4 4.0 4.1 4.10 4.10.1 4.10.2 4.10.3 4.11 4.11.1 4.11.2 4.12 4.12.1 4.12.1.1 4.12.1.2 4.12.2 4.12.2.1 4.12.2.2 4.13 4.2 4.3 4.3.1 4.3.2 4.3.3 4.3.4 4.3.4.1 4.3.4.2 4.3.4.3 4.3.4.4 4.3.5 4.4 4.4.1 4.4.2 4.4.3 4.4.3.1 4.4.3.2 4.4.4 4.4.5 4.4.6 4.5 4.5.1 4.5.2 4.5.3 4.5.4 4.5.5 4.6 4.6.1 4.6.2 4.6.2.1 4.6.2.2 4.6.2.3 4.6.3 4.6.4 4.6.5 4.6.6 4.6.7 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